Responsible gambling
As part of our commitment to responsible gaming practices, we provide you with the tools and resources necessary to maintain control over your gambling experience.
Deposit Limits
You can set daily/weekly/monthly deposit limits that suit your needs, ensuring you never spend more than you're comfortable with. To adjust these settings:
- Log in to your account
- Navigate to "Account Settings"
- Select "Deposit Limits" from the drop-down menu
Time-Outs
Take a temporary break from gaming by setting time-out periods that range from 24 hours to several weeks or even months.
- Access your account settings
- Click on "Time-Out Settings"
- Choose the duration and save changes
Self-Exclusion
For more comprehensive protection, opt for self-exclusion, which temporarily blocks your access to our platform for a specified period (up to 6 months) or permanently.
- Visit your account settings
- Select "Self-Exclusion" from the menu
- Choose an exclusion duration that works best for you
Session Reminders
Set reminders at intervals of 60 minutes, 4 hours, or 8 hours to help keep track of gaming sessions and prevent excessive play.
- Go to account settings
- Click on "Account Settings" (or equivalent)
- Select the session reminder option and set your preferred interval
Responsible Gaming Tools
In addition to these features, we offer:
- Loss limits to ensure you never spend more than a specified amount in one session
- Session tracking: view history of login activity, duration spent playing, stakes placed, etc.
- Cash-out alerts when balance drops below a certain threshold
We encourage responsible gaming practices and support organizations like Gamblers Anonymous and the Gambling Helpline (specifically for New Zealand players) to help individuals manage their betting habits.
Remember, it's essential to gamble responsibly. We are here to provide you with fun entertainment experiences, not exacerbate financial or personal issues.